Terms of Service
Terms of Service
Effective Date: January 28, 2023
Article 1 (Purpose)
These Terms of Service (“Terms”) set forth the rights, obligations, responsibilities and other necessary matters between KOCHET (hereinafter, the “Company”) and customers (hereinafter, “Members” or “Users”) regarding the use of services (“Services”) provided by the Company through the KOCHET website (hereinafter, the “Site”).
Article 2 (Definitions)
The terms used in these Terms are defined as follows:
a. “Member” means a user who agrees to these Terms, completes membership registration, is issued a user ID (unique number) and password, and is thereby eligible to use the Services provided by the Company.
b. “User ID” means a unique combination of letters and numbers assigned by the Company at the Member’s request for the purpose of identifying the Member and enabling the use of Services.
c. “Password” means a unique combination of letters and numbers set by the Member and registered with the Company to verify that the Member is the rightful holder of the corresponding User ID.
d. “Login” means the act of accessing the Services and viewing detailed information by entering a User ID and Password.
e. “Withdrawal” means that a Member terminates use of the Services and cancels membership.
f. “Dormant ID” means an account protected by the Company to prevent misuse of user information when there has been no login or access to the Site for a certain period defined by the Company.
Any terms not defined in this Article shall be interpreted in accordance with relevant laws, service-specific guidelines, and general commercial practice.
Article 3 (Effect and Amendment of the Terms)
1. These Terms become effective when they are posted online through the Site and agreed to by the Member. Posting of these Terms is made by displaying them on the Site.
2. The Company may amend these Terms to the extent that such amendment does not violate relevant laws. Amended Terms will be announced through the Site or by other appropriate means, and will take effect upon such notice. Changes affecting users’ rights or obligations will be announced at least seven (7) days prior to their effective date.
3. The Company is not responsible for any damages arising from a Member’s failure to be aware of amended Terms despite proper notice.
4. If a Member does not agree to the amended Terms, the Member may stop using the Services and request withdrawal of membership. If the Member does not terminate the service agreement within thirty (30) days after notice pursuant to paragraph 2, the Member is deemed to have agreed to the amended Terms.
Article 4 (Supplementary Rules)
The Company may establish additional operating policies or separate terms and conditions for certain paid or free Services (“Service-Specific Terms”). In the event of any conflict between these Terms and any Service-Specific Terms, the Service-Specific Terms shall prevail for that Service.
Article 5 (Membership Registration)
1. Agreement to these Terms is expressed when a user completes the membership registration process by indicating consent to the Terms and the Privacy Policy and by providing information requested by the Company.
2. Users wishing to register as Members and use the Services must provide the information requested by the Company (as specified in Article 1 of the Privacy Policy, “Items of personal information collected”).
3. Members must provide their own true and accurate information to use the Services. Members who register false information or use another person’s information cannot assert any rights in relation to the Services and may be subject to penalties under applicable law. They are also liable for any damages caused to third parties. The Company may restrict or terminate the service eligibility of Members who provide false information.
Article 6 (Protection and Use of Personal Information)
1. The Company endeavors to protect Members’ personal information in accordance with relevant laws. The protection and use of personal information are governed by applicable laws and the Company’s Privacy Policy. Members must carefully manage their User ID and Password to prevent disclosure to third parties. The Company is not liable for damages arising from information exposed due to the Member’s negligence.
2. The Company shall not use personal information provided by Members for purposes other than providing the Services.
3. The Company shall not provide personal information to third parties without the prior consent of the Member, except in the following cases:
a. When providing domain name search or similar services.
b. When required by a government agency or investigative authority for legal or investigative purposes, or when requested by an organization authorized by law.
c. When personal information is provided in a form that cannot identify a specific individual, for statistical, promotional, or market research purposes.
Article 7 (Notification and Information to Members)
1. The Company may notify Members via the email address, mobile phone number, or telephone number registered by the Member with the Company.
2. When the Company needs to notify an unspecified large number of Members, it may substitute individual notice by posting a notice on the Site’s notice board for at least seven (7) days.
3. The Company may provide Members with information deemed necessary for service use via email, postal mail, SMS, telephone, or other appropriate means.
4. For the purposes of service improvement and providing service information to Members, the Company may collect additional personal information from Members in compliance with relevant laws and with the Member’s consent.
Article 8 (Service Hours and Interruption)
1. In principle, the Services are provided 24 hours a day, 365 days a year, unless there are special business or technical obstacles. The Company may temporarily suspend the Services on days or times designated for system inspections, expansion, or replacement. Planned interruptions will be announced in advance through the Site.
2. In case of urgent system inspection, expansion or replacement, equipment failure, service overload, national emergency, power outage, or any other unavoidable reason, the Company may suspend all or part of the Services without prior notice.
3. The Company may modify or discontinue all or part of the Services as necessary for service operations and will notify Members in advance or thereafter, as appropriate.
Article 9 (Obligations of the Company)
1. The Company endeavors to provide continuous and stable Services in accordance with these Terms.
2. The Company establishes security systems for the protection of personal information and discloses and complies with its Privacy Policy.
3. The Company strives for fair and sound operation, conducts continuous research and development, and aims to provide high-quality Services, thereby contributing to user satisfaction and the development of online services.
4. When a Member’s opinions or complaints are determined to be justified, the Company will handle them promptly through appropriate procedures. If prompt processing is difficult, the Company will notify the Member of the reason and the expected schedule.
Article 10 (Obligations of Members)
1. When applying for membership or modifying member information, Members must provide true and accurate information based on facts. Members who register false information or use third-party information cannot assert any rights relating to such information.
2. Members must comply with these Terms, the Company’s policies, notices, and relevant laws. Members must not engage in acts that interfere with the Company’s operations, damage the Company’s reputation, or cause harm to others.
3. When a Member’s address, contact information, email address, or other membership information changes, the Member must promptly update such information through the prescribed procedures.
4. Members are responsible for safeguarding their User ID and Password and must prevent them from being disclosed or used by third parties.
5. If a Member becomes aware that their User ID or Password has been stolen or is being used by a third party, the Member must immediately notify the Company and follow any guidance provided by the Company.
6. The Company is not responsible for any damages incurred by a Member as a result of failing to comply with paragraphs 1 through 5 of this Article.
Article 11 (Membership Withdrawal and Disqualification)
1. Members may request withdrawal from membership at any time, and upon such request the Company will proceed with membership cancellation and delete the Member’s registration in accordance with the KOCHET Privacy Policy.
2. If a Member withdraws while subscription periods for any paid or active Services remain, any disadvantages or loss of use resulting from withdrawal shall be borne by the Member.
3. The Company may terminate membership or disqualify a Member in any of the following cases:
a. When another person’s name or identity is used to apply for membership.
b. When required information is falsely stated at the time of application.
c. When the Services are used for purposes violating relevant laws or when the Member engages in such conduct.
d. When the Services are used to undermine public order or good morals.
e. When the Member interferes with another person’s use of the Services or threatens electronic transaction order by stealing information.
f. When the Member violates relevant laws or engages in acts prohibited by these Terms.
4. Before the Company terminates membership at its own discretion, it shall provide the Member with an opportunity to explain or object.
Article 12 (Management of Dormant IDs)
1. If there is no service use or login to the Site for one (1) year, the Company may classify the corresponding User ID and related personal information as a Dormant ID and manage it separately.
2. The Company shall notify Members at least thirty (30) days in advance before converting an account to Dormant ID status. When a Member with a Dormant ID attempts to log in, the ID may be reactivated after verifying the information requested at the time of initial registration.
Article 13 (Compensation for Damages)
1. The Company shall not be liable for any damages related to the use of Services that are provided free of charge, except as specified in the Privacy Policy or required by applicable law.
Article 14 (Disclaimer)
1. The Company is not responsible for any failure to provide Services due to force majeure events, such as natural disasters, war, suspension of services by telecommunications carriers, or other events beyond the Company’s reasonable control.
2. The Company is exempt from liability for damages arising from unavoidable reasons such as maintenance, replacement, regular inspection, or construction of service facilities.
3. The Company assumes no responsibility for the accuracy, reliability, or content of information, data, or facts posted by Members on the Services. Members use the Services at their own risk, and they are solely responsible for any damages or disadvantages arising from materials they post, transmit, or select through the Services.
4. Information and materials provided by the Company through the Services are not intended as the basis for financial or commercial transactions. Any transactions made based on such information are at the Member’s sole responsibility and judgment. The Company does not guarantee any gains or benefits expected by Members through the use of the Services.
5. The Company is not responsible for any loss of expected profits or damages resulting from materials obtained while using the Services.
6. The Company is not obligated to pre-screen or continuously monitor Members’ posts and is not responsible for the results of such content.
Article 15 (Interpretation and Jurisdiction)
1. Any matters not specified in these Terms shall be governed by relevant laws and general commercial practices.
2. For Members using specific paid or subscription Services, separate terms and policies established by the Company shall apply to those Services.
3. In the event of a dispute between a Member and the Company, the competent court shall be the court having jurisdiction over the Company’s head office, unless otherwise required by law.
Article 16 (Governing Law and Court of Jurisdiction)
1. Any matters not specified in these Terms shall be governed by the Telecommunications Business Act and other relevant laws of the Republic of Korea, as well as general practices.
2. For Members using fixed-fee or other paid Services, separate terms and policies established by the Company shall apply to those Services.
3. Any disputes arising in connection with these Terms or the use of the Services shall be brought before the court having jurisdiction over the location of the Company’s head office.
Supplementary Provision (Effective Date)
These Terms shall apply from January 28, 2023, and replace the previous Terms that had been in effect since May 2, 2016.